Custom Order Token
- Regular price
- Regular price
- Sale price
Custom order requests should be emailed to email@example.com. If the request can be facilitated, customers will be asked to purchase a Custom Order token to cover costs for custom design adjustments above the standard product sale price.
1. Product Detail
- This design is printed on premium grade Ilford 180 gsm matte paper with commercial grade pigment inks.
- The total print size as specified in the product listing includes the shown border around the design as part of the finished image. Please note, the width of the border on each design varies with each print size.
- All images shown on this site are for illustrative purposes only, and frames are not supplied with product orders.
- Please Note - digital watermarks shown on website images are not on supplied products.
2. Delivery Information
All products purchased will be shipped with a tracking number within 3-5 business days through Australia Post.
Prints or stationery items that are A4 size or less will be supplied carefully packaged and sent in a flat pack. Larger size prints will be rolled up in a protective layer of paper and packaged and sent in heavy gauge postage tubes.
You will receive an email confirmation once your order is confirmed on our website, and then a further email with a trackable shipping number once the order has been posted.
Depending on where you live, the time it may take to receive your order may vary.
Please note once orders are despatched with a tracking number, they can no longer be redirected, cancelled or refunded due to delivery delays outside of our control.
We will replace items if they are damaged in transit, or upon confirmation they have been lost in transit by the carrier.
3. Postage & Shipping Costs
Australia-wide postage and shipping
For all orders for delivery within Australia under $20.00, a flat postage rate of $10.00 AUD applies.
For all orders for delivery within Australia over $20.00, a flat postage rate of $15.00 AUD applies.
International postage and shipping
For all international orders, a flat rate of $25.00 AUD applies*.
*International customers are responsible for any extra custom fees/duties/taxes. Please ensure you are aware of your country’s import regulations before making a purchase. Items will be shipped after payment has been received.
Harper & Charlie Product Guarantees
Superior Print Quality
We print with the highest commercial grade pigment inks on premium grade paper.
All orders packed and sent in either flat pack or heavy gauge postage tubes
All products purchased will be shipped within 3-5 days through Australia Post.
All orders are sent with an Australia Post tracking number.